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Stella & Chewys

Beastie Bands

Natures Logic

Customer Service

Prices and Taxes

South Dakota residents are charged applicable sales tax. No tax will be charged for orders that are shipped outside of South Dakota. All prices are subject to change without notice.

Domestic Shipping

Our standard method of shipping within the continental United States is USPS Priority Mail for orders under $50.00. For orders over $50.00, we will ship UPS Ground. At this time, we are not able to ship to:

  • Puerto Rico
  • Or outside the United States.

All items that are in stock will be shipped within 1-2 business days once your order has been received and payment has been made. We will notify you immediately if your item is on back order.

 

Ground Shipping Rates

Our shipping rates are based on the total purchase amount.

Total of Order
Add Shipping Charges:
$0.01 to $35.00
$7.95
$35.01 to $50.00
$9.95
$50.01 to $75.00 
$11.95
$75.01 to $100.00   
$14.95
Anything over $100.01
$19.95

 

 

Return and Exchange Policy

If you would like to return an item, please print the form from one of the links below.

Form Link (Word Document)

Form Link (PDF File)

Once printed, please read the instructions carefully and fill out the form completely. Once the form has been completed, please ensure that it is enclosed in the return parcel along with your packing receipt so that we may issue your refund as quickly as possible.

Returns must be made within 30 days of receipt of your item(s).

Please note: the following items are not returnable:

*Used items
*Food
*Treats
*Samples

specials:



Free shipping on orders over $75.00!!!


information:

Voluntary Recall of Limited Bags of PEDIGREE®
Mars Petcare US Issues Voluntary Recall of Limited Bags of PEDIGREE® Complete Nutrition Small Crunchy Bites at Albertsons in Southern California and Las Vegas due to Potential Salmonella Contamination Contact: Debra Fair (973) 691-3536 FOR IMMEDIATE RELEASE — FRANKLIN, Tenn. – August 08, 2008 – Mars Petcare US today announced a voluntary recall of limited bags of PEDIGREE® Complete [...]

New Poll - Would You Taste-Test Pet Food?
This should be a fun one!  I’ve got to tell you that EVERY food item I have ever given to my Boxers, I have tasted first before giving it to them…oh yes, with the exception of ALL raw meat!  Maybe my babies are just too spoiled, but I would never feed them anything that I [...]

FDA Requests Seizure of Animal Food Products at PETCO Distribution Center
FOR IMMEDIATE RELEASE June 19, 2008 PLEASE pass this on to everyone you know! This is straight from the FDA released moments ago. http://www.fda.gov/bbs/topics/NEWS/2008/NEW01854.html